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Management control systems : performance measurement, evaluation and incentives / Kenneth A. Merchant, Wim A. Van der Stede

Main Author Merchant, Kenneth A. Coauthor Stede, Wim A. Van der Edition 5th ed. Publication Harlow : Pearson, 2023 Description XVI, 792 p. ISBN 9781292444130 Topical name Gestão CDU 658
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Holdings
Item type Current location Call number Status Date due Barcode Item holds
Book Biblioteca IPAM Porto
658 MER 11535 Presencial/Restrito 11535
Total holds: 0

ÍNDICE

Preface Acknowledgements Section
I: The Control Function of Management

Chapter 1: Management and Control

II: Management Control Alternatives and Their Effects

Chapter 2: Result Controls
Chapter 3: Action, Personnel and Cultural Controls
Chapter 4: Control System Tightness
Chapter 5: Control System Costs
Chapter 6: Designing and Evaluating Management Control Systems

III: Financial Result Control Systems

Chapter 7: Financial Responsibility Centers
Chapter 8: Planning and Budgeting
Chapter 9: Incentive Systems

IV: Performance Measurement Issues and Their Effects

Chapter 10: Financial Performance Measures and Their Effects
Chapter 11: Remedies to the Myopia Problem
Chapter 12: Using Financial Result Controls in the Presence of Uncontrollable Factors

Section V: Objectives Beyond Profit Maximization

Chapter 13: Management Control Implications Stemming from the Broader Goal of Stakeholder Welfare Maximization
Chapter 14: Management Control in Not-for-profit Organizations

Section VI: Corporate Governance, Important Control-Related Roles, and Ethics

Chapter 15: Corporate Governance and Boards of Directors
Chapter 16: Controllers and Auditors
Chapter 17: Management Control-Related Ethical Issues Index


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