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1.
La publicité : une force au service de l'entreprise / Robert Leduc ; préf. de Robert Guérin Book Publication [S.l.] : Dunod, 1984 Description 335 p. ; 24 cm LocationBiblioteca IADE-UE Availability Available (1). Reference (1).

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2.
Service design : process & methods / Robert Curedale Book Publication Los Angeles : Design Community College Inc., 2018 Description 531 p. ; 23 cm LocationBiblioteca IADE-UE Availability Available (1).

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3.
Design thinking : process & methods / Robert Curedale Book Publication Los Angeles : Design Community College Inc., 2019 Description 666 p. ; 23 cm LocationBiblioteca IADE-UE Availability Available (1).

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4.
Packaging source book / Robert Opie Book Publication New Jersey : Chartwell Books, cop. 1989 Description 192 p. : il. ; 26 cm LocationBiblioteca IADE-UE Availability Available (1).

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5.
Camaradas : uma história mundial do comunismo / Robert Service ; trad. Fernanda Oliveira Book Publication Mem-Martins : Publicações Europa-América, 2008 Description 566, [2] p., [24] p. il. : il. ; 24 cm LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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6.
Service management and operations / Cengiz Haksever... [et al.] Book Publication New Jersey : Prentice Hall, cop. 1990 Description 584 p. LocationBiblioteca IPAM Porto Availability Available (1).

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7.
Marketing for health care organizations / Philip Kotler, Roberta N. Clarke Book Publication New Jersey : Prentice Hall, 1987 Description XIII, 545 p. LocationBiblioteca IPAM Porto Availability Available (1).

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8.
Marketing de Produtos Industriais / Roberto Silveira Braga Book Publication São Paulo : Atlas, 1992 Description 153 p., [3] f. LocationBiblioteca IPAM Porto Availability Available (1).

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9.
Franchising : the business strategy that changed the world / Carrie Shook, Robert L. Shook Book Publication New Jersey : Prentice Hall, 1993 Description XII, 258 p. LocationBiblioteca IPAM Porto Availability Available (1).

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10.
Business marketing management : an organizational approach / Robert W., Haas Book Publication Boston : PWS-Kent, cop. 1992 Description XI, 899 p. : il. ; 24 cm LocationBiblioteca Universidade Europeia (Lispólis) Availability Available (1).

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11.
Service-dominant logic : premises, perspectives, possibilities / Robert F. Lusch, Stephen L. Vargo Book Publication Cambridge : Cambridge University Press, 2014 Description xxvi, 225 p. : il. ; 25 cm LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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12.
Management control systems / Robert N. Anthony, Vijay Govindarajan Book Publication Chicago : Irwin, 1995 Description 887 p. LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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13.
Service operations management : improving service delivery / Robert Johnston, Graham Clark, Michael Shulver Book Publication Essex : Pearson, 2012 Description 462 p. LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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14.
Pricing : policies and procedures / Nessim Hanna and H. Robert Dodge Book Publication Houndmills : Macmillan Business, cop. 1997 Description xii, 216 p. LocationBiblioteca Universidade Europeia (QBN) Availability Available (2).

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15.
Administração de operações de serviço / Robert Johnston, Graham Clark ; trad. Ailton Bomfim Brandão Book Publication São Paulo : Atlas, 2002 Description 562 p LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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16.
Marketing / Peter D. Bennett ; Robert P. Lamm, Robert A. Fry, colab. Book Publication New York : McGraw-Hill, 1988 Description XXVII, 763 p. LocationBiblioteca IPAM Porto Availability Reference (1).

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17.
Management control systems / Robert N. Anthony, Vijay Govindarajan Book Publication New York : McGraw-Hill, 2007 Description 768 p. LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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18.
The portable MBA in strategy / Liam Fahey, Robert M. Randall Book Publication New York : John Wiley Sons, cop. 1994 Description XII, 484 p. LocationBiblioteca IPAM Porto Availability Available (1).

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19.
Fundamentals of strategic planning for healthcare organizations / Stan Williamson... [et al.] Book Publication New York : Haworth, 1997 Description XIII, 260 p. LocationBiblioteca IPAM Porto Availability Available (1).

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20.
Managing customer value : creating quality and service that customers can see / Bradley T. Gale, Robert Chapman Wood Book Publication New York : The Free Press, cop. 1994 Description XXII, 424 p LocationBiblioteca IPAM Porto Availability Available (1).

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