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Influential factors in the competitiveness of mature tourism destinations / Margarida Custódio Santos, Ana Maria Ferreira, Carlos Costa

Main Author Santos, Margarida Custódio Coauthor Ferreira, Ana Maria
Costa, Carlos
Corporate Author (Secondary) Universidade do Algarve, Escola Superior de Gestão, Hotelaria e Turismo Abstract With a few exceptions, the traditional models that aim at identifying the factors that influence the competitiveness of tourism destinations are very difficult to operationalise because they need a large number of indicators to inform the concepts. This paper presents a different approach that postulates that researchers should try to identify the specific factors that impact competitiveness of tourism destinations according to the stage of the destinations’ life cycle. With the aim of identifying these specific factors, an extensive literature review was undertaken, focusing in particular on the papers that explicitly recognised that the destinations under analysis in the studies were in the mature stage of their lifecycle. From the literature review, we concluded that the specific factors able to negatively influence the performance of mature tourism destinations can be grouped into four areas. The first area concerns the deterioration of the destinations’ infrastructure; the second is related to the destinations’ management, namely the lack of a shared strategic vision among stakeholders; the third area is associated with the loss of economic vitality in the destinations; finally, the fourth area includes the impact of tourism development over the years on the territory, specifically social, environmental and cultural impacts. The results obtained from the empirical study allow us to conclude that the lack of environmental problems, not being overdeveloped in terms of construction and having maintained authenticity are all perceived by tourists as more important for the competitiveness of tourism destinations than factors normally considered more relevant, such as prices and the quality of accommodations Analytic Tourism & Management Studies, n.º 10, issue 1, pp. 73-81 Topical name Turismo - Gestão
Competitividade
Form or physical characteristic Artigos em periódicos
Publicações em acesso aberto
CDU 338.48(045) Online Resources Este artigo encontra-se em acesso aberto
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Holdings
Item type Current location Call number Vol info Status Date due Barcode Item holds
Article Biblioteca Universidade Europeia (Lispólis)
Estante Revistas Científicas
338.48/TMS/10-1 2014, vol. 10 (1), pp. 73-81 Presencial/Restrito UE23366j
Total holds: 0

With a few exceptions, the traditional models that aim at identifying the factors that influence the competitiveness of tourism destinations are very difficult to operationalise because they need a large number of indicators to inform the concepts. This paper presents a different approach that postulates that researchers should try to identify the specific factors that impact competitiveness of tourism destinations according to the stage of the destinations’ life cycle. With the aim of identifying these specific factors, an extensive literature review was undertaken, focusing in particular on the papers that explicitly recognised that the destinations under analysis in the studies were in the mature stage of their lifecycle. From the literature review, we concluded that the specific factors able to negatively influence the performance of mature tourism destinations can be grouped into four areas. The first area concerns the deterioration of the destinations’ infrastructure; the second is related to the destinations’ management, namely the lack of a shared strategic vision among stakeholders; the third area is associated with the loss of economic vitality in the destinations; finally, the fourth area includes the impact of tourism development over the years on the territory, specifically social, environmental and cultural impacts. The results obtained from the empirical study allow us to conclude that the lack of environmental problems, not being overdeveloped in terms of construction and having maintained authenticity are all perceived by tourists as more important for the competitiveness of tourism destinations than factors normally considered more relevant, such as prices and the quality of accommodations

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